Service Delivery

On any given day, your business or property may have a maintenance issue arise. A single facility encounters a broad range of facility maintenance issues every week, month and year.

  • Regular, preventive maintenance helps maintain a clean, consistent appearance in your locations, while optimizing functionality.
  • Because the unexpected is bound to happen, FM Reliance service providers are ready to fix any unexpected problems.

FM Reliance handles all of those maintenance issues. All your facilities call one number for any maintenance or repair need.

  • FM Reliance will streamline the maintenance process. All across London and the south east, your people call us. We do the rest.
  • Rather than asking location managers to find local contractors to resolve maintenance issues on a per location basis (with no price or quality standard), FM Reliance serviced locations call just one number with all maintenance issues. Our clients take comfort in knowing their employees are spending less time solving maintenance problems and more time interacting with customers.
  • FM Reliance is on-call and online 24/7/365. Issues are diagnosed, managed and resolved efficiently. The FM Reliance Service Process.
  • All client locations call just one number for all of their maintenance needs.

An FM Reliance trained representative identifies, troubleshoots and diagnoses the problem.

  • If the matter requires a service visit, FM Reliance dispatches a pre-qualified service professional to your location noting the problem’s urgency.
  • The service provider completes work promptly, checking in and out through the FM Reliance system

We do more than maintenance.

  • FM Reliance audits sub contractor’s invoices to ensure you’re only paying for what you owe.
  • We consolidate all monthly contractors invoices and can deliver the client with just one monthly bill.
  • We manage warranty, landlord and disaster recovery situations
  • We even manage custom projects, like store openings and renovations.
  • Statutory compliance pre-audits.